Need On-site IT Support Florida?
Tech problems do not wait until the perfect moment to arise. Sometimes a tech issue can cripple a business during the most critical moments.
Wireless network down? Virus infected a workstation? Is a computer so slow it is barely functioning? Do you need to update software or the operating system?
Such issues require tech professionals who can work on a solution in real time. But not every small business has the funds to invest in full time IT professionals.
The on-site IT support Florida businesses we provide service to includes the following:
- Remote Network and Workstation Monitoring
- Data Backup and Disaster Recovery Solutions
- On-site Technical Support
Remote Network and Workstation Monitoring
There was a time where solely relying on physical IT support was good enough. On-site IT support Florida technicians would arrive at a business soon after a problem was diagnosed. The issue is that it took them too long to find a solution.
The majority of technical issues at offices, retail stores and other places of business can be resolved remotely. It is cheaper and quicker to offer remote network and workstation support.
At Landon Tech, we offer remote network and workstation monitoring as part of our on-site IT support service. Our technicians setup the ability to monitor your network, servers and workstations during the first visit.
When there is an issue, our technician gets an alert and can get to work on a solution in minutes. Most issues are resolved in under an hour, which is the time it would take someone to drive to your location.
Even if an employee has an issue at a workstation, they can call or chat with our experts for a quick solution.
On-site Technical Support
Not every problem can be resolved remotely. There are times when a remote solution is a band aid or not viable. In these instances, we will send a technician to your location immediately.
Our on-site IT support Florida experts arrive promptly and get to work. It is helpful if one of your employees can show them where the issue occurred, if the problem impacted a specific workstation.
While our technician is at your location, they will assess the network and workstations to understand what may have caused the issue. We strongly believe in preventive IT support. By diagnosing any other issues, our technician will ensure a future issue is nipped in the bud.
Data Backup and Disaster Recovery Solutions
Landon Technologies also offers data backup and disaster recovery solutions. While it is not a requirement to receive this service as part of our on-site IT support, we strongly recommend it.
Every small business should have a robust data backup solution. If you do not, our engineers can help set it up for you. We can handle both physical and cloud backup solutions for your business.
We provide both remote and on-site support related to your data backups. Similar to the network and workstations, our technicians get an alert if there is an issue with your backup.
Thanks to our reliable on-site IT support Florida small businesses can enjoy a thriving IT infrastructure at an affordable rate.