We service the entire NYC metro area.
Call (646) 300-9573 or fill out our Get a Quote form.
We are fast, responsive and offer phone, remote and on-site support.
We have been in business since 2005, are licensed and insured.
You get to take advantage of our many years of experience!
We provide IT Support Services for the following:
- IT Management
- and so much more!
We offer IT Support Services to businesses of all sizes in the NYC area, at prices you can afford.
Regardless of whether you are a small office that needs occasional assistance or large organization that is wanting to outsource their IT, we can help. Our staff is widely knowledgeable about all aspects of today’s technology, from mobile devices to big corporate networks.
IT Network Support Services NYC
Our services range from desktop support to server virtualization. If your office is all Macs or all PCs or a mixture of both, we support Windows 7, Windows 10 and all versions of Mac OS X. If you are looking to enhance your network security we can set you up with an affordable firewall edge device to protect your internal network, devices and most importantly your business data files.
Get the Best for your Business
Not certain if your companies file backups are performing properly? Even if you use G Suite for your Business, your computers will still have sensitive locally stored files on the hard drive that would be lost if your computer was stolen, lost or damaged. We make certain your companies files and data are all backed up completely on a daily basis.
Every organization has unique needs when it comes to IT network support services, but not every business can afford to staff up their own internal IT department. That is why seeking the assistance of IT professionals can be beneficial for your New York City-based business. With Landon Technologies IT support services, you can ensure your business has the technological backbone necessary to compete in the modern economy.
IT Network Support
Receive prompt and professional network support services for your business at affordable rates. Rather than employing one or two dedicated IT staff members, utilize a monthly package from Landon Technologies for your network support needs. We have certified engineers who work with your team to ensure that every aspect of your network is running flawlessly.
Through quick problem remedies, preventive measures to avoid issues, and the best-in-class tools and applications, our IT network support services in New York City will allow your business to thrive. Ensure your network is up 24/7 and avoid problems related to workstations, servers, or other relevant business technologies.
The services that would benefit your business include:
- On-Site and Remote Support
The beauty of flexible IT network support services is that you receive support most effectively. On-site support is available when necessary, such as during installations or significant repairs. Most other network problems are resolved through remote monitoring by IT professionals.
Receiving remote services has two benefits. It saves your business money, as it allows you to obtain quality IT support without needing to hire someone full-time. But it also reduces your downtime during any network emergency as a professional only needs to log into your network remotely to resolve the problem.
The best service providers work with their clients to determine when on-site and remote support are the most useful. If you prefer on-site support in specific situations, your service provider will oblige.
- Network Configuration
Whether you are moving into a new office or hoping to upgrade your existing systems, IT network support services include network configuration. Landon Technologies sends professionals to your location, where they assess your current setup. They can provide a report on your operations, advising you on where to make improvements.
Having a network set up by a professional makes a significant difference to its performance and longevity. Rather than having to pay someone else to optimize your network in six months, get it right this time.
- 24/7 Network Monitoring
The old methods of providing network support services are no longer sufficient. If a company needed IT support ten years ago, they had to call a service provider whenever they experienced a network problem.
But companies cannot afford to wait hours for the resolution to a problem. It is why the best service providers offer a 24/7 monitoring service. With such a package, your network is monitored by a professionally trained IT staff member 24 hours a day, seven days a week.
The benefits of 24/7 monitoring are two-fold. Firstly, any minor or significant disruption is caught right away. Rather than someone from your company calling to report a problem, the IT professional sees it before you do! In many instances, they resolve the issue before anyone on your end notices that something was wrong.
The second advantage of network monitoring is that it allows professionals to perform remote maintenance to your setup. From security checks to OS upgrades, everything is done remotely to ensure that your network is operating at 100 percent efficiency.
- Backup Creation
Critical business files can go missing at a moment’s notice, especially if you do not have a backup. Imagine having months or years’ worth of documents, data, and contact information erased because of a server vulnerability or hard drive failure. Such is the reality for companies that did not take the necessary precautions ahead of time.
With the assistance of an IT service provider, your business can create appropriate backups for all data. These backups may be stored on physical servers, online or both, depending on the preference of the client.
Aside from creating backups, a network support service includes regular monitoring, updating, and troubleshooting of the backup. It ensures that your data is always safe, as its status is being monitored by a trained IT professional. You will never have to face losing valuable data again.
- Network Security Management
Network security has become a significant issue in the past five or six years. With the increasing likelihood of a business being targeted by hackers, it is imperative to take precautions. Not only can Landon Technologies come up with a security plan of action, but our staff members can help you implement it successfully.
Aside from in-person and remote security measures, management service includes staff training to bring everyone up to speed with new policies.
If your business suffered a hack or DDoS attack, such a service could ensure it does not happen again. Even if you are yet to suffer such an incident, it is best to take precautions rather than experience future downtime.
- Comprehensive Reporting
One of the most effective ways to avoid significant problems and improve network performance is through consistent monitoring. Receive comprehensive reporting into the functionality, speed, and reliability of your network. Reports include information such as speed, congestion, downtime, and any other problems that may have arisen during that period.
Understand how your network is performing and what can be done to improve operations. Some problems are not noticeable at first, as they are only causing minor disruption or speed loss. But a comprehensive report can pinpoint those issues and allow a proactive support team to resolve them.
These reports are available weekly, bi-weekly, and monthly, based on the preferences of the client. The supervisor in charge of your network provides a summary of the report. You also receive a detailed, minute-by-minute analysis of network stability and performance.
Landon Technologies is proud to offer affordable, flexible, and thorough network support service in NYC. Ensure that your startup, small or mid-sized business can benefit from a stable network by leveraging our services.
Try our IT Support services for your NYC business today. We provide you with a free complimentary on-site assessment of your office technology. Contact Us today and start taking advantage of our thorough service offerings.
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