Many growing organizations rely on in-house IT staff but lack the resources, tools, or coverage needed to manage complex technology environments alone. Without additional support, internal teams can become overwhelmed by daily tasks, security risks, and infrastructure demands.
As part of our comprehensive IT service for small business, Landon Technologies provides Co-Managed IT solutions that strengthen your internal IT team with expert guidance, advanced tools, and reliable support. We work alongside your staff to improve performance, security, and scalability.
🔹 What Are Co-Managed IT Services?
Co-Managed IT is a collaborative partnership between your internal IT team and our experienced technology professionals.
Our co-managed services include:
- 24/7 system and network monitoring
- Advanced cybersecurity protection
- Help desk and escalation support
- Patch and update management
- Infrastructure maintenance
- Cloud and Microsoft 365 support
- Backup and disaster recovery oversight
- Strategic IT planning assistance
You maintain control while gaining enterprise-level resources.
🔹 Who Benefits from Co-Managed IT?
Our co-managed solutions are ideal for:
- Businesses with in-house IT staff
- Organizations experiencing rapid growth
- Multi-location companies
- Regulated industries
- Healthcare and financial firms
- Education and professional services
If your internal team needs reinforcement, co-managed IT delivers immediate value.
🔹 Our Co-Managed IT Process
1️⃣ Technology Assessment
We evaluate your current systems, workflows, and support structure.
2️⃣ Collaboration Planning
We define responsibilities and establish communication channels.
3️⃣ Tool Integration
We deploy monitoring, security, and management platforms.
4️⃣ Ongoing Support
Our engineers provide continuous technical assistance and escalation support.
5️⃣ Performance Optimization
We deliver reporting and improvement recommendations.
Our co-managed services integrate seamlessly with our broader small business managed IT, ensuring consistent performance across your environment.
🔹 Key Benefits of Our Co-Managed IT Services
✔ Reduced workload for internal teams
✔ Improved system reliability
✔ Enhanced cybersecurity posture
✔ Access to specialized expertise
✔ Predictable IT costs
✔ Faster issue resolution
✔ Stronger compliance readiness
Your IT team becomes more effective and less reactive.
🔹 Technology Areas We Support
We assist internal IT departments across:
- Microsoft 365 and cloud platforms
- Network infrastructure
- Endpoint security
- Server and virtualization environments
- Backup and recovery systems
- Remote access tools
- Compliance and governance frameworks
We support your entire technology ecosystem.
🔹 Why Choose Landon Technologies?
Since 2005, Landon Technologies has partnered with growing businesses to deliver dependable, scalable IT solutions.
Clients choose us for:
- Over 20 years of experience
- Proven co-managed frameworks
- U.S.-based support teams
- Enterprise-grade platforms
- Transparent reporting
- Long-term partnership focus
We enhance your IT capabilities—not replace them.
🔹 Co-Managed IT vs. Fully Outsourced IT
| Co-Managed IT | Fully Outsourced IT |
|---|---|
| Shared responsibility | Full provider control |
| Internal IT remains | No internal staff |
| Flexible support | All-inclusive service |
| Collaborative model | Vendor-managed model |
| Customizable scope | Standardized packages |
Co-managed IT offers flexibility and control.
Co-Managed IT Services – FAQs
What are co-managed IT services?
Co-managed IT services are a collaborative IT support model where an external Managed Service Provider (MSP) works alongside a company’s internal IT team. Instead of fully outsourcing IT, businesses share responsibilities — allowing internal staff to focus on strategic initiatives while the MSP provides additional expertise, tools, monitoring, and support.
Co-managed IT services can include help desk support, cybersecurity management, network monitoring, patch management, cloud administration, and project assistance. This approach helps businesses strengthen security, fill skill gaps, reduce workload, and scale IT capabilities without hiring additional full-time staff.
What is the difference between managed and co-managed IT services?
The main difference between managed and co-managed IT services is the level of responsibility and collaboration involved.
Managed IT services are fully outsourced, meaning the Managed Service Provider (MSP) handles all aspects of IT support, monitoring, maintenance, and cybersecurity. The MSP acts as the company’s complete IT department.
Co-managed IT services, on the other hand, involve a partnership between the MSP and the company’s internal IT team. Responsibilities are shared, with the MSP providing additional expertise, tools, or support while the internal team maintains oversight or handles specific tasks. This model allows businesses to strengthen their IT capabilities without fully outsourcing operations.
How much should managed IT services cost?
The cost of managed IT services varies based on your business size, needs, and the level of support required. Most Managed Service Providers (MSPs) offer services under predictable monthly plans instead of hourly fees.
Common cost structures include:
- Per-User Pricing: Often ranges from $100–$300+ per user per month depending on services included.
- Per-Device Pricing: Typically $50–$150+ per device per month for endpoints like laptops and servers.
- Tiered or Bundled Plans: Basic support at a lower tier, with advanced services (like cybersecurity or cloud management) at higher tiers.
- Custom Pricing: Tailored plans for larger organizations or specialized requirements with Service-Level Agreements (SLAs).
The right pricing depends on factors such as response times, cybersecurity needs, on-site support requirements, and overall IT complexity. MSPs deliver value by proactively managing technology, reducing downtime, improving security, and providing predictable costs compared to hiring a full in-house IT team.
What is a CSP vs. MSP?
A CSP (Cloud Service Provider) and an MSP (Managed Service Provider) both support business technology, but they serve different roles.
A Cloud Service Provider (CSP) delivers cloud-based infrastructure, platforms, or software — such as computing power, storage, and cloud applications. Examples include providers that host virtual servers, cloud backups, or software platforms. Their primary role is supplying cloud technology.
A Managed Service Provider (MSP), on the other hand, manages and supports a company’s entire IT environment on an ongoing basis. This includes network monitoring, cybersecurity, help desk support, patch management, and cloud administration. An MSP may use services from a CSP but focuses on managing, securing, and optimizing technology for the business.
In simple terms:
MSP = Manages and supports your overall IT systems (including cloud)
CSP = Provides the cloud technology
🔹 Call to Action
Strengthen your internal IT team with expert support and advanced tools.
Explore our full range of managed IT for small businesses and learn how Landon Technologies can help your business scale with confidence.
📞 Call: (888) 596-3998