Looking for Remote PC Monitoring Jacksonville FL?
Ask any IT professional at a major company about what consumes most of their work day. The majority will tell you that end-user support is the most time consuming part of their job.
Any company that has multiple workstations or mobile devices being used for work purposes will require a great deal of end-user support.
The issue is that many small businesses in Jacksonville do not have the funds to secure full time IT personnel. At Landon Technologies, we are aware of this problem.
We offer a remote PC monitoring service that will provide your business with the necessary tech support, but at a fraction of the price of hiring a full time IT staff member.
Our remote PC monitoring Jacksonville FL businesses includes:
- Software and Operating System Patch Management
- Virus and Spyware Removal
- Workstation Performance Tuning
- Real-Time Workstation Support
Software and Operating System Patch Management
Companies are heavily reliant on the software installed on various workstations. For instance, customer relationship management is the cornerstone for many retail businesses.
When software updates are available, it can be an issue for your employees. Do they accept the update? Do they continue to run outdated software? These decisions are best left in the hands of the experts.
Our technicians can remotely handle software updates during off hours. It ensures a smooth transition from one version of the software to another. And we offer the same service for operating system updates.
Virus and Spyware Removal
Part of our remote PC monitoring Jacksonville FL service includes antivirus and malware assessment. We will assess all your systems and install the necessary programs to catch viruses and malware in real time.
Our technicians get alerts each time a virus or malware is detected on a workstation or mobile device connected to your network. The technician will decide if quarantining is enough – or further action is required to secure the workstation and network.
Workstation Performance Tuning
There is nothing more frustrating than having to complete a task in front of a customer, but being delayed by a laggy workstation. Employees want to make a good impression for your business, but technology is letting them down.
Landon Technologies will ensure you never run into these issues. Our workstation performance tuning service involves all the cleanup, software updates and other checks that ensure a workstation is at optimal performance.
Real-Time Remote PC Monitoring Jacksonville FL Support
All the preparation and performance tuning in the world cannot stop every problem. Using technology means accepting the occasional hiccup. Some issues are due to users who are not familiar with software. But other problems can arise regardless of employee competency.
With real-time workstation support, your entire workforce has support available to them at any time. Whenever an employee has an issue at a workstation, they will be able to request a phone call or chat with one of our technicians.
Instead of spending hours trying to resolve the issue themselves, your employees will quickly get the tech support they need. Our technicians can resolve many issues remotely – or they can detail the steps to your employee.
With Landon Technologies’ remote PC monitoring, Jacksonville FL small businesses can enjoy much smoother IT operations.