• Menu
  • Skip to right header navigation
  • Skip to main content
  • Skip to secondary navigation
  • Skip to primary sidebar
  • Skip to footer

Before Header

Call us today!  (888) 596-3998

  • Facebook
  • Twitter

Landon Technologies, Inc.

  • HOME
  • ABOUT
  • IT SERVICES
    • MANAGED IT SERVICES
      • REMOTE IT SERVICES
    • CYBERSECURITY
    • IT SUPPORT
    • IT CONSULTING
    • BACKUP SERVICES
    • NETWORK SERVICES
      • NETWORK MAINTENANCE
    • DATA CENTER
  • BLOG
  • CONTACT

Mobile Menu

  • HOME
  • ABOUT
  • IT SERVICES
    • MANAGED IT SERVICES
      • REMOTE IT SERVICES
    • CYBERSECURITY
    • IT SUPPORT
    • IT CONSULTING
    • BACKUP SERVICES
    • NETWORK SERVICES
      • NETWORK MAINTENANCE
    • DATA CENTER
  • BLOG
  • CONTACT
  • Facebook
  • Twitter

The New Reality of Working from Home

By //  by TechWriter Leave a Comment

COVID-19 is forcing many businesses to embrace remote work. The technology needed to enable people to work from home has existed for years but working from home may be new for you and your employees. Here are some essentials you need to address to empower your remote workers.

What technology do you have or need? Your people may have business laptops and phones, or perhaps you have already allowed employees to bring their own devices (BYOD) to work. So, remote work isn’t going to be as much of a change. Your people already have the tools they need.

However, a business that wasn’t doing any of this before might need new hardware. You can’t expect your employees to lug heavy desktop computers home.

You may need to ask employees to use their own personal computers and phones. That’s going to require some ground rules. For one, no Windows 7: that operating system is out of date and no longer supported by Microsoft, which means employees could be putting corporate data at risk of cyberattack.

You can also take the following precautions to secure off-site online activity:

  • Establish strict policies for securing devices that access business networks
  • Communicate reporting procedures for the loss/theft of a device
  • Enable mobile monitoring management of all devices that give IT access
  • Encourage regular backup of mobile devices
  • Educate employees to regularly update firewall and anti-virus software
  • Prohibit third-party apps
  • Set devices to make users aware that they may be connecting to unsafe networks

Challenges of the Remote Work Environment

In the office environment, there is business technology consistency. Now, you’re supporting various hardware and networking solutions of different quality. This can be a headache to get up and running, yet you need to support your remote employees. What kind of IT desk help will you offer? People are now working wherever they are, whenever they want.

The “wherever they are” part can raise some issues. Employees could log in from public parks, coffee shops (if any are open), or while at home with the kids. This means fresh threats. Laptops can get stolen. People out in the world could look over your employee’s shoulder and read what’s on the screen. Kids can spill juice in a split second! Install remote management software to enable a complete wipe of lost or stolen laptops. Also, implement encryption, data backup, and screen-locking features to help keep data secure.

Saying people can work “whenever they want” also has its challenges. With everyone stuck at home, a 9–5 schedule for office productivity may be impossible. Toddlers don’t really understand that “Mommy’s working,” do they?

It’s a good idea to establish clear expectations from the outset:

  • How will progress be demonstrated?
  • How can employees check-in with managers?
  • What are the expectations for team collaboration?
  • What software will be used for group chat, video, or conference calling?
  • What is acceptable business-hour flexibility?

If you’re going to allow people to set their own hours, IT support needs to be flexible, too.

Supporting Remote Work

The good news is that remote work can be productive, too. In fact, a Stanford University study found remote employees did an extra day’s work per person per week.

We can help you set up your technology to support your remote staff. We’ll make sure your hardware is up to scratch, secure those mobile devices, and be your remote IT help desk at odd hours. Contact us today at 888-596-3998!

Filed Under: Cybersecurity

Looking for immediate answers to your questions?

You May Also Be Interested In:

remote-managed-it-services-help-desk-technicians

What are Remote Managed IT Services? A Complete Guide

what is spear phishing

What is Spear Phishing in Cyber Security?

Answering what are IT Support Services.

What Can IT Support Services Do For You?

How do you choose a managed IT services provider

How do you choose a Managed IT Services Provider?

Team of IT techs discussing outsourced IT support services

Why Outsourced IT Support Services is so Important for Your Business

Top Managed Service Provider

Why does your business need a Managed Service Provider?

windows-11-upgrade

Everything You Need to Know About Windows 11

how to improve your cyber security for businesses

Ways to Improve Your Cybersecurity

What Printer Should I Buy

What Printer Should I Buy for Home or Business?

Previous Post: « Have you tried turning it off and on?
Next Post: Tips for Working from Home with G Suite »

Reader Interactions

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

Primary Sidebar

Our Popular Posts

  • What are Remote Managed IT Services? A Complete Guide
  • What is Spear Phishing in Cyber Security?
  • What Can IT Support Services Do For You?
  • How do you choose a Managed IT Services Provider?
  • Why Outsourced IT Support Services is so Important for Your Business
  • Why does your business need a Managed Service Provider?
  • Everything You Need to Know About Windows 11
  • Ways to Improve Your Cybersecurity
  • What Printer Should I Buy for Home or Business?
  • 4 Cybersecurity Tips To Secure Your Law Firms IT

Footer

Landon Technologies, Inc.
221 N. Hogan St. #358
Jacksonville, FL 32202

Email: [email protected]
Main: (904) 647-2248

Toll Free: (888) 596-3998
Hours: Mon-Fri 8am-6pm

“More Knowledge,
More Experience”

  • Facebook
  • Twitter

Jacksonville IT Services

IT Support
Managed IT Services
IT Company
Cybersecurity
Cloud Services
IT Consulting

Company Quick Links

About Us
Tech News
Contact Us
Why Us?
Testimonials
Home

Business IT Support Services

Atlanta • Dallas • Houston• Fort Lauderdale • Jacksonville • Los Angeles • Miami • NYC • Orlando Ormond Beach • Palm Coast • St Augustine • Savannah • Tampa

  • Privacy Policy
  • Terms and Conditions
  • Make a Payment
  • Blog
  • Sitemap
· Copyright © 2005-2023 · Landon Technologies, Inc. ·