• Menu
  • Skip to right header navigation
  • Skip to main content
  • Skip to secondary navigation
  • Skip to primary sidebar
  • Skip to footer

Before Header

  • Facebook
  • LinkedIn
  • Twitter

Landon Technologies

Technology Support Services and Solutions

  • HOME
  • ABOUT
  • IT SERVICES
    • MANAGED IT
    • CYBERSECURITY
    • IT SUPPORT
    • IT CONSULTING
    • BACKUP SERVICES
  • BLOG
  • CONTACT

Mobile Menu

  • Managed IT Services
  • Cybersecurity
  • About
  • Contact
  • Facebook
  • LinkedIn
  • Twitter

Small Business Ecommerce Solutions

By //  by NewsWriter

Smartphones, tablets, and other portable devices are shifting the way for retail businesses towards online merchandise. Ecommerce online sales are projected to be over 400 million dollars for 2020. Projections for 2024 put that number near 600 million dollars.

Today’s customers walk into stores just to check out the products and later buy those online at a lesser price and with a greater convenience. Still, online stores such as Amazon still face stiff competition from big box stores.

woman-holding-credit-card-while-shopping-online

Ecommerce solutions for small businesses

With the advent of mobile devices, it is important for small businesses running online stores to be creative and sales strategies that increase customer satisfaction. The area of importance is mobile ecommerce or Mcommerce. According to eMarketer’s data, Mcommerce sales were forecasted to reach 41.68 billion dollars in 2013 and increase to over 100 billion dollars by 2017.

Current trends strongly indicate that Mcommerce is destined to expand; a reason for small business ecommerce retailers to adopt mobile as an integral part of their sales strategy. At the very least, e-commerce websites should be optimized for mobile with a simple, clear path to completing purchases. In addition, e-commerce retailers who own physical stores should incorporate strategies that enhance customer experience, including free Wi-Fi, NFC-redeemable coupons and QR codes.

Ecommerce for small businesses

Another challenge for eCommerce retailers is to match the right products to the right customers. Personalisation and curated content are effective strategies that help stay ahead of the competition and proactively enhance customer experience. Both would encourage sales as well as build loyalty by giving customers a reason to return.

Customer service and satisfaction

An emphasis on customer service and customer satisfaction give any business a differentiation edge. Some examples include free shipping, alternative delivery methods, extended return periods, online order tracking, SMS status updates, free returns and around-the-clock support via phone, email and live chat. Loyalty programs which encourage customer retention, such as gift cards and rewards for frequent spending, encourage customers to return again to your online shop. Emerging technologies like NFC and QR codes should also be employed to bridge the gap between online and offline retails.

Ultimately, small businesses must adapt and evolve with the rapidly progressing technologies to stay relevant. However, the focus must always remain on customer experience and developing a holistic approach to utilizing e-commerce which ensures all your marketing channels work together flawlessly to encourage purchases and increase customer loyalty.

Regardless of the e-commerce solution you choose, you need to make sure your small business network is safe and secure.

Concerned about security? Check in to our Small Business Cyber Security Consulting services.

Filed Under: Ecommerce

Looking for immediate answers to your questions?

You May Also Be Interested In:

Making Telehealth Security Top Priority

Healthcare Providers Must Prepare for IT Disasters

Prevent Data Silos for Business Success

Tech Help for New Year’s Resolutions

Is Healthcare Compliance Good Enough?

Why Life is Easier With Managed Services

Logitech MK235 Wireless Keyboard and Mouse – Buy Now

What You Need to Know About Home Automation Services

All You Need to Know About Password Policy Best Practices

Previous Post: « Things to Do On a New Computer
Next Post: How to Install CurvesSmart on a New PC »

Primary Sidebar

RECENT POSTS

Making Telehealth Security Top Priority

The use of telehealth has been growing rapidly over the past …

Healthcare Providers Must Prepare for IT Disasters

Healthcare professionals regularly handle the worst. Whether its …

Prevent Data Silos for Business Success

The volume of data in the world was predicted by International …

Tech Help for New Year’s Resolutions

Making New Year’s resolutions is a familiar habit in the Western …

Is Healthcare Compliance Good Enough?

The healthcare industry is a top target for cybercriminals. …

Why Life is Easier With Managed Services

That smile of relief when we fix someone’s technology is a gift …

Logitech MK235 Wireless Keyboard and Mouse – Buy Now

Landon Technologies, Inc is a participant in the Amazon …

What You Need to Know About Home Automation Services

Looking for Home Automation Services? Fifteen years ago, smart …

All You Need to Know About Password Policy Best Practices

News of a big brand suffering a data breach is all too common …

Will Office 2010 Still Work After 2020 and Beyond?

The question: Will Office 2010 still work after 2020? It may …

Here Are The Best Technology Solutions for Small Business in 2021

For many of us, 2021 can’t come soon enough, and we're hoping …

Why Does a Managed IT Support Company Beat a Break-Fix Approach?

Computers break at challenging times. Always. Your employees …

What To Know About Having a Small Business Cyber Security Plan

Cybersecurity attacks on big-name brands or governments are …

Best Benefits of Windows Virtual Desktop for Businesses

The days of doing all our work in the office are gone for most …

Get Your IT Ready for Holiday Shopping

Holiday shopping will have a new look this year. Many retailers …

Keep Your Firmware Safe and Secure

Most of us can differentiate between hardware and software. But …

Facing the Five Top Cloud Computing Fears

The public cloud service market is growing. Software, …

3 Things Your IT Support Partner Wishes You Did

Want to get in the good books of your IT support team? It’s …

What is the Cloud?

You may have come across people talking about ‘cloud’ storage …

Want to Be Anonymous Online? Incognito v. VPN

Maybe you want to be a little mysterious, but more likely you …

Footer

Follow Us

  • Facebook
  • LinkedIn
  • Twitter

Call Us: (888) 596-3998
Hours: Mon-Fri 8am-6pm

Our Services

  • Managed IT Services
  • CyberSecurity Consulting
  • IT Support Services
  • Network Installations
  • Network Support

Areas We Service

  • California
  • Florida
  • Georgia
  • New York
  • Texas
  • Privacy Policy
  • Terms and Conditions
  • Make a Payment
  • Blog
  • Sitemap

Site Footer

· Copyright © 2005-2020 · Landon Technologies, Inc. ·
»
«