Managed IT Services for Healthcare: Ensuring Secure Operations

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No one is safe from cybersecurity threats or able to ignore digital transformation. But the healthcare industry faces extra pressures to keep its information technology healthy. Here’s why that’s the case and why Managed IT Services for Healthcare partnership is just what your doctor's office ordered.

A team of medical professionals leveraging the power of managed IT services to streamline healthcare operations.

Healthcare Managed IT Services

Healthcare shares many of the same concerns as other industries. Leaders want to reduce costs, increase productivity, and improve the bottom line. Many medical offices are moving away from relying on paper files, insurance providers receive faxed claims, electronic medical records (EMR) have replaced rooms of filing cabinets, and medicine has gone mobile with data available on a centralized server in the cloud. Everything from surgery scheduling to patient payments can be processed online.

So, healthcare business technology needs to stay current. Remote access to patient records, imaging, and prescription history is expected. Virtual collaboration with colleagues is a new norm. Dashboards providing data analytics are in demand, too. Plus, all these new technologies need to be secure.

Every industry faces cybersecurity threats, yet healthcare handles personally identifying patient information and financial data, which makes it a prime target. Consider the ransomware attack that crippled Britain’s National Health Service (NHS). That 2017 WannaCry attack cost the NHS 92 million pounds, according to reports. That’s not including the damage to the NHS’s brand reputation.

High Standards for Healthcare IT Managed Service Providers

Providers of Managed IT Support for Healthcare must also address industry standards and compliance concerns. Data breaches are expensive for any organization. But healthcare regulations make even the loss of an unencrypted laptop costly. Healthcare clinics face fines for sharing patient data or falling victim to a cyber-scam.

Partnering with an MSP is a prescription for IT success and security. An MSP provides an outside opinion on technological health and offers a path to HIPAA Compliance. The MSP’s IT experts begin by diagnosing the current software, systems, and networks. They then track and manage the technology.

An MSP can also provide an IT strategy to support compliance. This could include introducing remote and mobile access policies or taking steps to better protect and backup sensitive information. Patching and upgrading your systems is a proactive action against cybersecurity vulnerabilities.

You might think of partnering with an MSP as a wellness check. Keeping an eye on your business’s IT health makes it easier to avoid something debilitating. Plus, if something does go wrong, MSPs have guaranteed response times. Your partner will develop a business continuity plan to get you back to IT fitness quicker.

Medical IT Managed Services Providers Do More Than You Think

On the heels of the headache of moving to electronic health records (EHR), businesses may be reluctant to add MSPs to the mix. Still, a savvy MSP can integrate EHR/EMR solutions with any new IT strategies. Interested in telemedicine applications or social media management? The MSP can help.

A provider of healthcare managed IT support services does much more than risk assessments. Stopping smoking has many benefits beyond cleaner lungs. Similarly, working with MSPs can help healthcare organizations treat several symptoms at once.

The MSP supports medical clinics or healthcare organizations in:

using IT to provide a better patient experience;
securing networks for medical professional and patient access;
streamlining operational efficiencies with cloud-based computing solutions;
improving medical professional communication with patients and other partners;
managing IT security;
spearheading digital business transformation.

Healthcare providers and related businesses want to modernize and master cybersecurity vulnerabilities. Partnering with an MSP or Managed IT Services for Healthcare provider gives you IT strategy and support and also lets you focus on building a healthy business.

Managed IT services for healthcare provide specialized IT support tailored to the unique needs of healthcare providers, ensuring that medical practices, hospitals, and clinics operate smoothly, securely, and in compliance with regulatory standards like HIPAA. These services help healthcare organizations manage their technology infrastructure, secure patient data, and improve operational efficiency, all while allowing healthcare professionals to focus on patient care.

Key services include:

HIPAA Compliance and Data Security: Implementing strict security measures to protect sensitive patient information, including encryption, secure access controls, and regular audits to ensure compliance with healthcare regulations.
24/7 System Monitoring and Support: Continuous monitoring of healthcare systems, electronic health records (EHR), and networks to prevent downtime, ensure smooth operations, and provide around-the-clock support for IT issues.
Electronic Health Record (EHR) Management: Assisting with the implementation, maintenance, and optimization of EHR systems to streamline patient data management and improve workflow.
Disaster Recovery and Data Backup: Ensuring critical patient data is securely backed up and recoverable in the event of system failures, ransomware attacks, or natural disasters.
Cloud Solutions for Healthcare: Providing secure cloud-based solutions for storing and managing patient data, enabling healthcare providers to access information remotely while maintaining privacy and security standards.

With managed IT services, healthcare providers can rely on a secure, compliant, and efficient IT infrastructure that enhances patient care while reducing operational risks and costs.

Check out more Managed IT Services topics that could be of interest to you!

Call us at (888) 596-3998 for questions related to our services.

FAQs

What is managed IT services?

Managed IT services involve outsourcing various IT operations to a third-party provider. These services typically include 24/7 monitoring, management, and repair of IT infrastructure, ensuring optimal performance and reduced downtime for businesses.

What is a practice management software in medical terms?

Practice management software in medical terms refers to a type of software designed to streamline the day-to-day operations of a medical practice. It typically includes features for appointment scheduling, billing and invoicing, patient record management, and reporting.

What is MSP in IT support?

MSP stands for Managed Service Provider. It refers to a company that provides a range of IT services and support to businesses, often under a subscription model.

What is healthcare technology management?

Healthcare technology management (HTM) is a field focused on managing and overseeing the use of medical technology within healthcare settings. This includes selecting, maintaining, and ensuring the safe and effective use of medical devices and technologies.

What is HIPAA Compliance?

HIPAA Compliance refers to adhering to the standards set by the Health Insurance Portability and Accountability Act (HIPAA) of 1996, which is a United States legislation. It requires healthcare providers, health plans, and healthcare clearinghouses to protect the privacy and security of health information, particularly when it is transferred, received, handled, or shared.