Open Monday thru Friday 8am to 12pm
(central standard time)
Finding the Dell out of warranty support phone number is not so hard but finding what time they are open is not so easy. The Dell in-warranty support is a 24 hours 7 days a week operation, but not Out of Warranty support. Or so we found out when we needed repair for a clients Dell Latitude E5550 laptop, that had an expired warranty.
If you need repair for your Dell computer and the warranty has expired, you have a couple of options. You can contact a local computer repair service to perform diagnosis and repair, or you can do what we do, contact Dell.
Dell Out of Warranty Support
We have used Dell in-person computer repair services on several occasions and have never been disappointed. The service functions just like Dell’s regular warranty service. The difference: They diagnose the issue by phone, you are quoted a price, you pay with a credit card, then the service is dispatched. Then a Dell certified technician contacts you regarding a scheduled time for the appointment. They stand by the work they do and typically get the issue resolved quickly.
You get what you pay for
The cost for their service is generally costlier than a local repair shop, but when you have a valuable client with a machine down, that needs a new motherboard, you will be hard pressed to find a better vendor, than the manufacturer itself. They know their products best and keep in stock the parts that are known to be problematic.
Hopefully you have found this article if it is early in the morning and you are wondering when Dell out of warranty support opens for the day. Unfortunately if it is Saturday or Sunday you will need to wait until Monday morning. Feel free to leave a comment and let us know if this saved you time or if you find there is an update to the hours.
Finally, when you are in the market for IT companies for Small Business, call us 888-596-3998 or fill out our contact form. Our expert IT techs are standing by!
How do I contact Dell customer support?
Assuming you have Basic Hardware support for your Dell device, you can reach Dell Customer Support by calling 1-800-624-9896 24 hours a day 7 days a week.
Does Dell charge for tech support?
Yes, Dell does charge for tech support for Out of Warranty products. The Out of Warranty Hardware Support department can be reached at 1-800-288-4410 between the hours of 7am to 12am Monday through Friday, central standard time.
What is my Dell customer number?
A Dell Customer Number is a specific number assigned to each consumer or business customer. When you order products from Dell, the Dell Customer Number is printed on packing slips and also in Order Confirmation emails.
What is the return policy for Dell computers?
Dell has had a 30 day no questions asked return policy for a number of years now. The 30 day return policy applies to all new computers and also refurbished computers purchased from the Dell Outlet.