Please Read: Before you attempt restoring Windows on any computer you should first make a backup of any data that you need saved. Restoring a computer will erase all stored data and if not backed up your data will be lost. If you are unsure how to backup your computers data please consult with a professional or someone experienced with the process. Feel free to drop us a line if you have any questions about the proper backup procedure. Also, if your Hatch computer is using a wireless network for connectivity we suggest that you make note of your wireless network name and connection password. Restoring the computer will erase any saved network connection information.
Update: Hatch Early Learning has recently announced Windows 10 Support. If your Hatch computer has been upgraded to Windows 10, you can now download instructions for making your Learning Games operational again. (Instructions courtesy of Hatch Early Learning) Click Here to Download Instructions
Our Original Article posted in February of 2016 begins here:
Are you being prompted to upgrade your Hatch computer to Windows 10? If so, you should be aware that Hatch does not support Windows 10 yet on Hatch devices. If you have already upgraded your Hatch computer to Windows 10 then you already know that some or all of the built-in learning software has become unusable.