3 Things Your IT Support Partner Wishes You Did

Want to get in the good books of your IT support team?

It’s worth it. Making your IT team’s life a little bit easier will free up their time, so they can spend more of it proactively protecting your business and its data.

Here are a few things that you can start doing to make their life a little bit easier.

Backup To Multiple Locations

Don’t throw all your eggs into one basket.

Backing up to more than one location will cut down on the fallout if something goes wrong with one of them.

Saving your data in multiple locations doesn’t mean that you need to do the same thing more than once.

You can automatically save your data to two or more locations without any changes to your day-to-day workflow.

Speak with your IT support partner about how to set this up. If the worst happens, you’ll thank yourself for doing it.

Use Multi-Factor Authentication

Forcing your staff to use multi-factor authorization (MFA) is a huge step you can take to keep your network and devices secure.

Getting your team using MFA will require them to verify they are who they say they are, by entering a code from their phone.

This extra step will make it much more difficult for hackers to break in. Even if they manage to get hold of a password, getting past MFA is very tricky if they don’t have access to the device or account that is used for the authorization.

As more and more usernames and passwords are up for sale on the dark web, MFA is an absolute must for business and personal accounts alike.

MFA doesn’t need to become a pain. You can give staff the option of different verification methods. And work them into it, by switching it on for different applications slowly over several weeks. Us IT Providers will love you for it!

Tell Them If You’re Not Getting Along With Your Tech

With so many different options for tech, growing frustrated with a piece of technology that isn’t working for you, shouldn’t be an ongoing situation.

Speak to your IT support partner (or us) straight away. They may be able to better help you achieve what you’re trying

to do. Or switch it for something that will better suit your needs.

Don’t let your tech get you down. Speak to your IT support partner (or us) to make the tech work for you.

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