Looking for Small Business IT Support Atlanta GA?
Small businesses are the lifeblood of the American economy. We should know, as we are a small business as well! And we are committed to helping other small businesses with their IT infrastructure.
Any business in the modern economy relies on technology to compete. It has not only changed the way business is done, but the way tech support is administered.
Ten or fifteen years ago, tech support meant making a call when something shut off. A technician would take their time before getting to your business and finding a solution.
At Landon Technologies, we understand that a small business cannot wait hours for the solution to a tech problem. It is why we offer a host of small business IT support services designed with efficiency in mind.
Our Small Business IT Support Atlanta GA services include:
- Infrastructure Management
- Support Desk
- Backup and Disaster Recovery
The entire IT infrastructure at your business requires proactive management to remain at its optimal level. Everything from your networks, servers, workstations and mobile devices must be managed carefully.
When you first request our service, we send a team to your location for a thorough assessment. We will check on every aspect of your infrastructure, providing details on where improvements can be made.
We create a schedule for routine maintenance and part upgrades. The team at Landon Technologies will also setup remote monitoring for your IT setup. Small Business IT Support Atlanta GA allows us to remotely access your systems to make changes or provide technical support.
Our Cyber Security Consulting services also includes security protection, which will help secure your systems from hacks and other cybersecurity threats.
Both remote and onsite support is necessary for small businesses in Atlanta. And we offer both in the same package. Our support desk will be available 24/7/365.
If you have an employee who is facing issues with their work station, they can contact us and get remote assistance. When the issue is not resolvable remotely, we will send a specialist to your location.
We boast excellent response time and resolution time statistics. Our remote technicians can help you in minutes, with most issues resolved within the hour.
Small Business Backup and System Recovery
When all your important business data is digital, protecting that data is vital to your business interests. Any data loss would be catastrophic for your business. Studies show that small businesses are hit hardest in the event of a data loss, with many going out of business within a few years.
Prevent your business from becoming a statistic by allowing our team to help you in setting up a backup recovery solution.
Our Small Business team will go through your options, which include on-site and cloud backup solutions. Whether your Small Business hard drives fail or a lightning strike hits your location, our backup and recovery solutions will get you up and running quickly.
Landon Technologies is committed to helping you with your Small Business IT Support Atlanta GA needs. Contact us for a full consultation on how we can help your business thrive.
Small Business IT Support
You don’t need to be an IT whiz to keep your software, computers and systems working correctly. Thanks to the arrival of the cloud, the simplicity of updating software and hardware and virtual IT support, IT is currently easier than ever.
Small businesses are able to save significant amounts of time and money by getting their IT right without the use of an in-house expert.
Landon Technologies’ small business IT support experts put together these four simple ways to keep your systems up and running.
The Cloud is Your Friend
Most businesses don’t need the expensive servers that eat up space and power. Cloud providers can give you a more reliable uptime for a better price, along with better support and security than on-site options.
Protect Your System
Creating a secure foundation for your business is not as hard as you think and requires only a little bit of maintenance. This includes:
- Establishing secure Wi-Fi networks
- Ensuring your company site has SSL protection
- Keeping anti-virus software updated
- Changing admin passwords on hardware (printers, routers, cameras) regularly
Never Stop Educating Employees
At the root of most IT issues are people, not a glitch in the software or hardware. When you establish a culture of cyber-cleanliness, you minimize the risk of a security breach. Mandate strong passwords, remind people not to click on emails and ask that they keep software updated.
Get IT Support that’s Just Right
Do what you can from the items above and hire the kind of small business IT support that grows with your needs and budget.
IT service providers may seem to prefer large companies with large contracts, but Landon Technologies is one IT service provider that meets small and midsize businesses where they are. We’re here to help your business grow.
IT Support Atlanta
One of the biggest challenges a small business owner faces is deciding whether they should use managed services, hire an in-house IT person or outsource their IT support. Atlanta small business owners are no different.
Landon Technologies knows how hard it is to be faced with such a decision. To make the decision making process easier for you, let’s take a look at the available IT support Atlanta choices and the costs involved with each one.
In-House IT Support
The national median income for an in-house IT tech currently ranges from about $40k to $60K per year. The more experienced techs are at the higher end of the scale and in addition to salary, include bonuses, and profit-sharing, but not health insurance.
Adding costs like vacation time, sick pay, and payroll tax are estimated at about $13K. Combine that with salary and at the lower end of the scale, you’re paying at least $53K annually for an in-house employee.
Outsourced IT Support
This option may seem excessive due to the hourly rate charged by companies, but can actually be very cost-effective because of the expertise being acquired, the experience techs offer and the backup provided by their support team.
Prices vary widely and depend on the number of servers and desktops at your organization, but usually purchasing blocks of time in advance saves you money. For the average small business, estimates are typically in the hundreds of dollars per month, much lower than hiring an in-house tech.
Managed Services IT Support
For a flat fee, business owners can have proactive monitoring and maintenance. There are a number of determining factors that affect price. If you’re a small business owner looking for IT support Atlanta, ask Landon Technologies how we can help.
Small Business IT Support Atlanta
Business owners across Atlanta are faced with the same challenges when it comes to growth and managing daily operations. You want to keep your clients happy, scale your business and make the most of your time and resources.
Technology can be a great help to achieving these aims but without the right tools, you may be left struggling to keep up with competitors.
Take your business’s technology to the next level by making the most of the tech you have.
Have the necessary bandwidth to meet your needs
In order to keep your employees, customers and guests happy, reliable online systems with the capacity to handle the bandwidth required to keep your entire business running while maintaining fast speeds is critical.
A smooth, glitch-free online experience is fundamental for almost any business nowadays. Regardless of the industry, customers expect to connect via the web, and if they can’t they’ll simply go elsewhere – in a second. With the smart small business IT support Atlanta that Landon Technologies provides, you’ll have a reputation that keeps people coming back and sets you apart.
Use tech to give existing products and services a face lift
Having the right technology and maximizing its full potential can turn a mundane, overdone business idea into a brilliant service or product.
As a small business owner, you have ideas to leverage tech to grow but day-to-day operations take all of your time. With the right small business IT support Atlanta entrepreneurs can turn those ideas into reality.
At Landon Technologies, we work as hard as you do to provide the right tech solutions for each company we work with. Connect with us for the tools you need to achieve your next level of success.
IT Support Atlanta GA
Nearly every company depends on information systems and IT support in Atlanta, GA and across the country, to run their business. To properly secure your company, managing risks is crucial. In order to get there, you’ll have to conduct an assessment of the risks you face.
Often, this task feels daunting and inconvenient, but neglecting it leaves you open to threats. Landon Technologies has a few cost-effective steps to help you reduce risks.
Build a risk management team
Don’t make the mistake of believing you’re a superhero, it’s impossible to manage an entire company’s ongoing activities. Set up a team to help you gather information of your firm’s overall risk and more easily communicate risks and analysis.
Record information assets
Catalog asset data to understand things like:
- information accessible to vendors
- where data is stored
- which networks transmit data
Scrutinize probable risks that information and vendors pose to your company. These questions can help:
- Which devices are vulnerable to data loss?
- Is there a backup plan to keep the company running if risk occurs?
- What is the risk financially, operationally and reputation-wise if a data breach occurs?
Probability and impact are major aspects to consider when analyzing a company’s risk. Probability is the likeliness of information being compromised and impact is the effect this breach has on your firm.
Multiply the two to determine your company’s risk level. Then choose whether to accept, transfer or avoid the risk.
Put security controls in place
Set security controls after determining a course of action regarding the risk. This is an important step that takes into account:
- password protocols
- employee training
- network configuration
Check and review for effectiveness
Potential threats evolve new ways to undermine security controls. Watching for new threats is necessary.
Contact Landon Technologies to help you set up a risk management program that can counter risk effectively.
SMB IT Support in Atlanta
Increasing internal and external communication and harnessing the power of big data are key activities for a small business to remain competitive.
Taking advantage of the cloud can help you do both and much more.
Cost-effective SMB IT support in Atlanta allows your company to connect with your customers and clients in effective and unique ways.
Things like mobile transactions, e-commerce and even sending digital receipts instead of paper can engage your customer base and create a stronger connection with your company.
Empower your staff
Allowing your employees the freedom and convenience of working from any place at any time with the device of their choice can be done when you have strong SMB IT support for your Atlanta business.
Landon Technologies can help you leverage your technology and make it easier for employees to connect, interact and collaborate with each other throughout the country or the world.
Transform data into insight
Making decisions driven by data is a smart business practice. The right analytics tools for your business can turn data into more than numbers. You can know what customers need before they know themselves or add a new service to the market quickly.
Reduce the costs of IT
An IT infrastructure that is personalized and strategic will greatly reduce IT costs. Finding usage-based solutions that allow you to pay for infrastructure you need and will actually use is a huge benefit. It should also scale with you as you grow.
Landon Technologies will help you stay competitive at all times with SMB IT support for Atlanta businesses.
Atlanta SMB IT Services
If you’re a small or medium sized business (SMB), you have heard that virtualization is a great way to save much needed money, but you may not know how to take advantage of it.
In reality, ignoring virtualization can damage your business. Generally speaking, over 70% of SMB IT budgets are geared towards the bare minimum or “keeping the lights on”. That’s a lot of money.
You can continue to spend thousands on IT equipment and the staff it takes to manage it, but there may be a better way. These questions will help your discover whether or not virtualization is a good choice for your Atlanta SMB IT services.
How much does your data center cost?
We’re talking about the entire thing here:
- Backup power supplies
- Security devices
- Air conditioning
- Ongoing costs for storing everything
How much does it cost to cool your servers?
An often overlooked expense, keeping your servers cool is a necessity. Take the time to think about how much you’re actually paying for this.
What’s the cost for adapters and cabling?
There is the cost of buying the physical adaptors and cables but don’t forget you also must maintain them. How much do you budget for them?
How much money does your IT department spend managing these resources?
Your IT employees need time to manage your IT and as we all know, time is money.
Virtualizing eliminates the need for the data center, cables, adapters and servers because equipment is now stored off-site. Your network and computers function normally, but are simply out of sight.
Not only do you have more physical office space, your IT employees gain time back. Instead of managing IT equipment, they can focus on IT strategy or you may no longer need an IT department at all.
If you’re ready for cost savings, Landon Technologies can help you virtualize your business.
Small Business IT Support in Atlanta
If you have an eCommerce store, you know that sales are a huge part of running your small business. You must juggle sales every day, at varying rates and at different stages in your company’s shipping process.
It is complicated, but necessary.
An order management system (OMS) can make life much easier. Many Atlanta companies use one because today’s OMSs are more intuitive and powerful than before.
Can small business IT support in Atlanta, like the one your company has, benefit from an OMS?
What an order management system can do you
The main function of an OMS service is to organize product orders into a clear and convenient workflow. Here’s a taste of how it can help your small business:
- Connect your eCommerce store to your inventory. If a certain product is out of stock, your site can reflect that, saving customers from being misinformed or misled about product availability.
- Automate and integrate payment authorizations with shipping services. You can inform customers of their order’s shipping status, providing details from when the order is still in the warehouse until it is on the truck. All on one page.
- Automatically restock products and supplies once they are below a certain number.
- Automatically process returns and refunds.
A cloud based OMS, like other cloud-based platforms, basically requires no hardware and lets you pay for exactly what you know you’ll use. With a cloud-based OMS you expand your business capabilities:
- Monitor your business from anywhere
- Store data more efficiently and with less costs
- Protect your data
For advice on how to improve your small business IT support in Atlanta, give Landon Technologies a call today.
Atlanta Business IT Support
Daily business operations can be halted due to events out of your control. There’s nothing you can do about that, but you can be prepared if it happens by taking some precautions to avert a fair share of disruptions.
When you’re developing your business continuity plan, consider the following things.
This includes your servers, applications and data. With companies being so dependent on IT and data, if any of those critical components were to become inaccessible to you, there’s little chance you’d be open for too much longer.
Backup up all three regularly to make sure that, if the worst happens, they can be quickly restored.
Today, most Atlanta business IT support is using the cloud to back up their information for various reasons:
- The cloud is more affordable than onsite
- Cloud backups can be automated
- Providers store cloud data at multiple locations
- Backups can be retrieved from anywhere by anyone with correct credentials
- Cloud backups restore quickly if your need access
Use your servers or desktops at any location when you virtualize your business. This aids in business continuity in case your office space cannot be used due to inclement weather conditions or any other reason.
Keep a backup power supply
You sure can’t be productive or make money without electricity. A backup power supply lets your employees continue working when the electricity goes down.
Remember that these are just a few of the things you should keep in mind when building a business continuity plan. Unified communication, employee training and social media are also considerations that need to be addressed.
If your Atlanta business IT support needs a boost, contact Landon Technologies and let us know how we can help.
Small Business IT Solutions Atlanta
A successful small business finds ways to make technology work for them. When applied correctly, technology can make executing tasks easier and faster.
If you’re looking for ways to improve the efficiency of your workforce, here are some small business IT solutions Atlanta business owners will appreciate.
Change the way your office communicates
Instead of having employees leave their desk to check if someone is available, use instant messaging software like Skype, Slack or Microsoft Teams to increase efficiency.
If projects need to be discussed or an issue arises, face to face communication is going to be the best option, but for more minor conversations, sending a quick message is typically good enough.
Add video conferencing
Rather than commuting for hours to an offsite meeting or training session, opting to use a networked phone that allows employees to video call and conference may be the right solution.
You can then hold a conference by video to discuss business without the discomfort and inconvenience. If you’d like to get fancy, you can equip your conference room with tools that allow you to pull up and display documents on a screen for everyone to see and follow along with more easily.
Update your workstations
Slow networks and aging systems will frustrate your staff and decrease productivity. Along with your workstations, assess your current applications, tools and hardware.
You don’t have to replace every single station, but replacing equipment that is obsolete with more modern machines is a good idea. Get maximum efficiency and make your employees happy by keeping software and applications updated as well.
To get the most out of your tech, contact Landon Technologies for more knowledgeable, expert advice. We have more small business IT solutions your Atlanta business can leverage to improve employee productivity.
Atlanta Small Business IT Support
If you want your business to stay secure, profitable and productive, it is necessary to protect yourself, company and employees when using the internet.
Considering the many hacks, fraud and phishing attacks, ramping up your Atlanta small business IT support security measures is smart. Browser extensions can help you do this quite easily. Here’s how.
The garishness of online ads may make them seem harmless, but they can send your data to a third party. Installing a good ad blocking extension will block pop-up, banner and rollover ads as well as keep anyone on your network from accidentally visiting a malicious site.
Ad blockers also have features that allow you to disable scripts and cookies, hide comments on YouTube and clean up Facebook. Most work with the major browsers: Chrome, Firefox and Safari.
Stop Browser Tracking
Install a tool that gives you the ability to browse privately if the idea of a third party tracking your browsing habits sends a shiver down your spine. These kinds of extensions protect you by blocking malware and third party cookies.
Some programs have secure bandwidth and Wi-Fi optimization and can guard you against data collection from social networking platforms.
Install a VPN
A VPN (virtual private network) extension will connect your web browser to a VPN server. When connected, your internet traffic is encrypted and it is nearly impossible for anyone to see what you’re doing. It then hides your IP address and location by routing your traffic through a server.
Want to know more about staying safe while on the internet or get advice on how to improve your Atlanta small business IT support? Give Landon Technologies a call.
SMB IT Support Atlanta
2 Reasons You Should Value IT Support for Your Small or Medium-Sized Business
Small businesses often do not have the tech support that larger businesses do, making them more vulnerable to threats. To combat this, you can manage IT services and work with professionals that can help your business thrive.
The costs of outsourcing SMB IT support in Atlanta are often misunderstood, with many believing the prices are too high when in fact, they are much lower than the costs of giving IT duties to employees or building your own in-house tech team, which could take a significant amount of time and money.
Keep Information Secure
As a business, you hold onto a lot of information regarding your customers and other areas of your company. Smaller companies often believe that they are less likely to be targeted by hackers and cyber threats due to their size, but the exact opposite is true.
Due to the limited network and cyber security of small and medium-sized businesses, they are more likely to be targeted by outside threats.
Productivity can significantly increase when your small business has a dedicated and reliable tech support team. Landon Technologies SMB IT support for Atlanta companies frees up time so that you can focus on other aspects of the business instead of dealing with IT issues.
When you spend less time trying to handle IT challenges, there is less of a chance another area of your business will suffer. Working with a knowledgeable IT support team allows you to focus on what you do best.
Landon Technologies’ highly trained tech teams can keep any information stored on your servers secure while increasing the time you have to improve other aspects of your business.
Atlanta SMB IT Support
Grow Your Small Business with Tech Support
No business in Atlanta or anywhere else can thrive without protecting their information. To do so, you’ll need a dedicated tech support team that has the capability to keep all of your data secure. There are several reasons you should consider outside sourcing instead of working with an in-house team, including saving money while reducing delays.
Save Money on CIOs
A CIO is a chief information officer. These individuals are in charge of handling tech support in the office. Small as well as mid-sized business may not be able to afford a CIO, but this doesn’t mean your information should be more vulnerable to threats and unauthorized access.
With Atlanta SMB IT support you can be sure that your business information will be safe while saving the money that a full time CIO would cost. Experienced IT support can anticipate any needs you may have and make suggestions to improve your productivity.
Have a Team Ready for Emergencies
In the event of emergencies, there is nothing worse than having to wait several hours – or even days – for a solution. Most small or medium businesses are concerned about not having an IT support team in-house, but a managed service provider can provide speedy support in the event of any problems.
You won’t have to worry about delays and other issues that could lose revenue and lead to customer and client dissatisfaction. While an in-house team is great for businesses that are large enough to support the personnel expenses for their own IT department, there may be other options to secure your business and avoid emergencies.
Speak with the IT experts at Landon Technologies about how Atlanta SMB IT support can help your business.
IT Consulting services Small Business Atlanta
2 Important Reasons Tech Support Affects Your Bottom Line
While the costs of IT support can persuade some business owners to forego cyber security, this can be even more costly down the road. Your business needs to be supported by a team of highly trained professionals that can provide you with the services required to keep sensitive business information safe from outside threats.
Outsourcing tech support is one way your business can continue to grow without worrying about hackers and data breaches. Quality IT support is highly important for your bottom line. Let’s explore two reasons why.
Reduce Payroll Costs
The costs of in-house IT support can be high. It takes a lot of money to hire, train and manage team members. You should also consider insurance costs, sick time, vacations, and other costs that may come with building your own team.
Even though the costs of building your own tech team may be high, you still need IT support. This is why Landon Technologies provides IT consulting services for small business. Atlanta companies can get their information secured without the high costs that come with an in-house team.
Even just an hour of downtime can be extremely costly. This is especially true for small businesses, which rely on customer experience and satisfaction to see growth. If your website is constantly down or working inefficiently, you may lose money as well as customers.
IT consulting services can predict issues and prevent them from occurring in the first place, saving you tons of money and reducing downtime. If any issues occur, they can be corrected quickly so that productivity doesn’t suffer and you can get back to business.
Tech support can seem like a small thing, but it can have a large effect on your business’ bottom line. Speak with Landon Technologies to learn more about how to increase revenue for your business and decrease threats.
Small Business IT Services Atlanta
3 Reasons IT Support is Essential for Your Small Business
Many small businesses don’t place enough value on securing their network and data, but this is essential to your company’s productivity, reliability, and security. If you’ve ever doubted the need for reliable IT support, there are 3 reasons you should consider it as an essential feature of your small or mid-sized business.
The security of your data is highly important to your business, no matter what type of company it is. Your data must be stored securely and backed up so that nothing is lost in the event of an emergency. The right small business IT services in Atlanta will have the skills needed to guarantee that your data is safe and that everything is backed up and protected by the best cyber security software.
Increase Client Satisfaction
Your customers want the highest quality possible when working with you. If your technology and IT support isn’t up to snuff, it could cost you some loyal customers. An on-call tech support team ensures that your clients receive everything they expect and more.
Whatever your business specializes in, there are always ways you can increase efficiency and productivity. Technology is a great way to improve your business. Small business IT services in Atlanta provide you with the information needed to increase efficiency and manage productivity more thoroughly.
Your business can thrive and become more productive, efficient, and protected than ever before by working with the right tech support team. Contact Landon Technologies for more information on how IT support can help grow your small or mid-sized Atlanta business.
IT Support for Small Business
3 Services to Look for When Choosing IT Support
The quality of IT support you have can make a major difference in the amount of errors and issues your business experiences. This is why Landon Technologies provides insight into the specific requirements of your business as well as what services you should look for when it comes to tech support.
The security of your network is essential to maintaining your small or mid-sized business. If your network has been breached, private customer and employee information could fall into the hands of unauthorized individuals. To prevent threats to your security, it is important to have qualified IT support for small business data and network protection.
Management of Databases
If your database is not managed correctly, it can lead to issues with customers, employees, sales, and even financial information. The IT support team that you choose for your business should be knowledgeable and offer database management services that keep your business operations flowing smoothly and keep everything organized.
Software is important when it comes to your data security and business operations. A tech support team should be knowledgeable in all kinds of software so that issues can be corrected when they occur. Without a support team, your business could be prone to delays, errors, and productivity can significantly decrease along with revenue.
If you own a small or mid-sized business and would like to find an IT support team that can keep your business secure and protected while increasing productivity, contact Landon Technologies to speak with an expert. You can learn more about the services your business needs to thrive and get an assessment of your vulnerability along with additional valuable information.
IT Support Small Business
Grow Your Small Business with Cyber Security
Your small business may not be growing as much as it should thanks to your limited cyber security and tech support. You could be losing significant revenue and customers due to simple errors that reduce productivity and satisfaction. However, you can change this and protect sensitive information from threats.
Assess Your Vulnerability
The first step in taking action and protecting your business from threats to cyber security is to get an assessment of your vulnerability performed. Professionals can provide unbiased assessments that pinpoint issues with your security system as well as other operations in your business.
Protect Valuable Information
Your business stores important and valuable information about employees, customers, business partners, financials, and more. To keep this information out of the wrong hands, a dedicated team is needed to provide IT support. Small business owners often live with subpar tech support because of the expenses involved with hiring a dedicated tech employee. That could prove to be a costly mistake. Putting your business at significant risk is not necessary when high-quality IT consulting is so affordable.
With a good cyber security team on your side, you can detect intrusions in your network and manage security with ease. Your business will remain safe 24 hours a day, keeping you from experiencing leaks of information or breaches in security. As soon as a threat is detected, it is eradicated.
A tech team will be able to respond quickly to threats and problems – tracing the issue to it source, determining what it has affected, correcting the problem, and preventing similar issues from occurring in the future.
With IT support for small business from Landon Technologies, your data and systems will be secure and you will be free to focus on growing your company.