Professional Managed IT Services Atlanta at a reasonable price, plus 24/7 support for your business!
Providing complete IT solutions to Atlanta small and medium sized companies is what Landon Technologies does best. We offer our clients a variety of customized budget friendly options for keeping their technology current, while lowering their costs and minimizing downtime.
Support We Offer:
- Server & Desktop Support
- Network Monitoring
- Cloud Hosting Services
- Emergency Network Support
- Backup & Disaster Recovery
- Cloud Computing Options
- VoIP Setup & Installation
- 24/7 Maintenance & Monitoring
- Hardware & Software Support
Here are your main benefits:
Eliminate expensive repairs, recovery costs and huge network support bills. The 24/7 proactive maintenance approach that Managed Services IT Atlanta has helps prevent expensive network outages before they happen.
Much quicker support and performance, with virtually zero downtime. All the benefits of having an in-house IT department for a fraction of the price.
Vastly improved productivity with our remote network support. This service enables us to resolve over 80% of end-user service requests via remote access. And it also lets you take advantage of maintenance and monitoring of your computers, servers, firewalls, routers, virus protection and entire network, fixing potential network issues early on, before they can cause problems. Rely on Landon Technologies to bring the best tech solutions to you!
Managed Services Provider Atlanta
Managed IT Services is a model of network support technology outsourcing. Outsourcing IT Atlanta has been popular for many years. Working with IT professionals allows a company to concentrate on its own unique business mission without having to be on the cutting edge of computer technology or worry about network security. It is important to note that outsourcing is not necessarily offshoring, a practice where jobs are filled by workers overseas. A recent study by UC Berkeley and MIT has found that nearly a majority of employers in the US outsource work to contractors and suppliers within the country, and about a quarter of US companies offshore work to other countries. US employers’ domestic outsourcing is concentrated in transportation, information technology and facilities maintenance.
Vivek Wadhwa, vice president of academics and innovation at Singularity University in Silicon Valley, stated in an article he wrote for Bloomberg Businessweek that he was surprised to find “one of the fastest-growing destinations for outsourced jobs is none other than the U.S.” Wadhwa also stated that, “Contractors offer a wide variety of skills, ranging from data entry to sophisticated computer programming. Customers vary from small businesses and sole proprietors seeking project help to large businesses that don’t have internal skills for a certain type of job.”
In a fully outsourced managed services provider Atlanta model, the vendor has complete responsibility of deliverables to meet the service need. This allows vendors complete decision making authority in carrying out their responsibilities to meet the agreed upon outcome and deadline. The budget for a project is calculated on a per-personnel basis and is fixed for a certain time span. Sometimes, it is also fixed for the entire project, making it a ‘fixed priced’ managed IT services Atlanta. The success of the managed service provider Atlanta model depends upon the vendor’s understanding of the client’s exact requirement. The client acts as a reviewer and is also responsible for budget tracking and contract management. There is a comprehensive service level agreement for each desired deliverable as per the contract. Breaching the contract in any way may amount to a penalty. (Frank Johnson has an informative series on Managed Services at ComputerUser).
Atlanta Managed IT Services
Savings – One of the top reasons for IT outsourcing companies in Atlanta is cost savings. Outsourcing helps control capital outlay. Having your IT support Atlanta GA needs taken care of by an outside company that specializes in business networks and support alleviates some of the expense of having an in-house IT network department. It was reported by ZDNet in 2011 that a survey of 400 companies, conducted by CompTIA, showed that 46% of these businesses cut their technology budget by 25%, or more, by moving to managed support for all or some of their IT needs. Almost 13% reported that they had cut their IT budget by 50%.
Expertise and experience – IT service providers gain knowledge and experience working with many businesses. They are able to bring their expertise in the field to your company, with skills and experience your employees haven’t been exposed to. IT vendors have picked up time-saving and cost-saving practices that they can apply to your business.
Efficiency – Because the IT support Atlanta service providers are not employees, they are not thinking about other tasks or work that needs to get done in other departments. They can solely concentrate on the support task before them.
Focus on What You Do Best – Having a trusted network support Atlanta service provider taking care of your IT needs frees you and other employees to concentrate on the core operations of the company and what makes you stand out among the competition. Managers no longer have to split their time between company goals and objectives and servicing the computer network. Managed IT services Atlanta can free your in-house IT specialists to concentrate on strategic planning and growth, since maintenance of the networks is taken care of by others. In the survey of 400 businesses, conducted by CompTIA, more than half indicated one of the main reasons they turned to Atlanta managed IT Services was for security, web hosting, network management or help desk support was to free up their internal IT staff for more strategic projects.
Top-Notch IT Resources — This applies especially to small businesses or start-ups. Even if you don’t have the budget to set up your own IT department or hire experts, you can have the benefit of IT professionals making sure your computer systems run smoothly. The growth of mobile computing and the increase in spyware has made desktop security a major challenge for small to medium sized businesses in the last decade. To make up for scarce resources, they have turned to managed IT Services Atlanta GA.
Risks – What risks are involved in using managed support? Here are some things you can do to minimize risk:
Security – The Managed IT Service provider Atlanta company should have robust security policies in place to protect your data and your system from being corrupted. Before you sign with anyone, find out how they handle information security.
Transition – If you are moving from having your own IT department to complete or partial outsourcing, the transition needs to be handled with care so that morale of current employees is not negatively affected. As part of your Managed IT Services Atlanta model, consider dividing the transition process into small phrases, giving your company time to adjust. Transition current IT employees to taking on some of their new responsibilities, so that they have challenges to concentrate on.
Communication – An in-house network administrator becomes very familiar with the characteristics of the network he manages on a daily basis. Will an outside IT expert know the quirks of your particular system? To insure efficient and quick response for the Managed IT Services Atlanta provider, communication between the IT provider and your company needs to be open and regular. Have a plan in place for communication that keeps both parties informed.
The best way to minimize risks is to have a well-thought out plan in place ahead of time; one that allows the Atlanta IT Services professional the freedom to manage the project and apply his expertise and allows the company receiving the support to review the project and keep track of budget. The goal of the project or Managed IT Services Atlanta should be stated with a clear timeline and budget. Communication needs to be open and constant.
Outsourcing by using managed services Atlanta, GA
Outsourcing by using managed services Atlanta, GA is here to stay as a US business practice. Clair Brown, director of the Center for Work, Technology and Society at UC Berkeley, has stated, “We do expect offshoring and domestic outsourcing to expand as the economy continues to grow. The recovery allows companies to restructure and expand through more offshoring and outsourcing, instead of just rehiring and returning to old practices.”
Managed IT Services has worked for other businesses to cut costs and give them a competitive edge regarding technology. Your business may also reap benefits from technology outsourcing.
Improve Patient Care with IT Services
Patient care is important for the growth of your doctor or dentist office and improving it can help your company in many different ways. IT services can be a great way to do this.
A managed IT service provider is crucial when it comes to the daily operations of the facility and protects the private patient information from cyber threats.
Not sure how it can improve your patient’s care? Here are just a few ways.
Get up and running faster
Minimizing downtime is a top priority for every healthcare facility and critical to patient safety.
Partnering with a managed IT service provider in Atlanta for your clinic or office can cut down on your facility’s downtime when equipment is not operating correctly. Your provider will also make sure that everything is working efficiently.
An IT provider would also have recovery services and data backups to keep records safe.
Connect with the Internet of Things
Using a provider’s Internet of Things (IoT) service impacts the healthcare industry in a big way. By allowing multiple devices to connect through a shared network, valuable information is exchanged in real time, such as treatment plans.
Access to the Latest Technology
Technology moves fast and a managed IT provider in Atlanta ensures your organization is at the cutting edge of it. Removing or updating outdated tech improves the lives of patients and makes each employee’s responsibilities easier.
If you are looking for more ways to improve your facility’s patient care through IT services, Landon Technologies can help you reach your full potential.
Why You Should Outsource Your Patch Management
A common type of service offered by just about every managed service provider for Atlanta businesses is patch management. Most companies need help securing their software and patch management is an effective way to keep sensitive data out of reach.
As threats become more sophisticated, it is becoming more important to ensure that vulnerabilities in your company’s software are fixed before they can be exploited.
The Importance of Patch Management
Patches are often used to update the security and functionality of existing software. Patch management validates and implements these patches in order to remove vulnerabilities or bugs.
It was mentioned earlier that cyberattacks are gaining in sophistication, and it is true. Well known attacks such as WannaCry and Heartbleed infected thousands of users, systems and businesses but they could have been prevented.
That’s right, if patches were performed on the associated vulnerabilities of the software that was hacked, those attacks would not have been successful.
Why Outsource Patch Management?
Both staying current of the latest threat to enter the digital world and knowing which patches are going to best address the threat are full-time jobs. They are also not likely to be a part of your core business needs. You’d need a patch management tech team to keep up.
This is why Landon Technologies delivers just that. A managed service provider in Atlanta has various monitoring processes that are set up to always look for vulnerabilities and communicate with a community of security experts.
It’s rarely efficient or practical to have your in-house IT department work on patch management. They are better suited to focus on the main needs of your business.
Landon Technologies has the certifications and track record necessary to keep your business safe. Contact us today.
Your company’s security can be helped with password management.
As hackers continue to discover newer, more sophisticated ways to acquire sensitive information, the importance of data security will continue to increase. Sourcing passwords is one of the ways they have gained access to confidential information. This is why having secure passwords are vital to your company’s cybersecurity.
Your company’s security can be helped with password management. A tool managed service providers in Atlanta, GA use for this is salting.
Weak Passwords are a Problem
The security of any account is only as strong as the password that is protecting it. Sadly, people still choose to use simple, easy passwords – 123456 and abc123 are still some of the most common ones.
A weak password is a hacker’s dream come true. It takes them even less time to launch a successful attach on your team. They can even get through with a guess if your password is one of the above!
This is why Landon Technologies believes educating employees is important and insists that all passwords are strong and complex. Managed service providers in Atlanta, GA can be useful for this as well because they can track abnormal amounts of login attempts, which may be a sign of a cyberattack in progress.
The Reason Salting Works
It all starts with a salt – a string of random characters are added to a password before it is ever hashed and stored away in the database. Salting takes your password security to the next level. It complicates the passwords stored in the database making it nearly impossible for hackers to crack.
Even if you make strong passwords mandatory, you realistically don’t have much of a say in what is chosen. By adding a salt, no matter if the password is weak, it is still difficult for a hacker to trace it to a user’s account.
Contact Landon Technologies for more ways to secure your business data.
Bring your own device (BYOD)
Bring your own device (BYOD) is now an integral part of our work culture. When it comes to digital threats, however, implementing BYOD incorrectly is a risk.
Landon Technologies wants to make sure you understand BYOD security to make sure you have the best policy in place.
Acknowledge the Risk
Employees can access the internet with almost any device that is web-enabled. Between smartphones, laptops and tablets the potential for a device to be compromised is endless.
It is a mistake to let your employees use any device they want to access your company’s network. If you don’t have a security policy in place you are exposing your business to unnecessary risk. A managed IT service provider in Atlanta can help you take control of your digital territory.
Tailor Your BYOD Policy
Most businesses mistakenly create BYOD policies that are strict, done too quickly and only serve the interest of the business. A well-devised BYOD policy takes time, it also should have input from stakeholders as well as employees before being put together.
Your policy should detail the acceptable use of devices when employees use them for work. Also include things like:
- Which applications are accessible
- Web use restrictions
- Company rights for altering devices (in the event of a lost or stolen device)
- Minimum security controls
This policy is going to be ever-evolving and should always try to make all parties relevant to its policies happy.
Digital security should be prioritized over all else. As a managed IT service provider Atlanta trusts, Landon Technologies can help your company achieve a BYOD policy that is balanced between security, employee freedom and control.
Managed Services Provider Atlanta
IT Strategies that Support Your Business
When used correctly, information technology (IT) can have a positive impact on your business. However, if you don’t have an IT team or ignore the basics, IT can be your worst nightmare come to life.
Here are some strategies Landon Technologies recommends that can help maintain or save your IT systems.
Regular System Maintenance
Check the health of your machines and upgrade any old software. If you are using operating systems that are obsolete, upgrade your computers to the most current software on the market. Using outdated tech is an easy opening for hackers into your network.
To get the best results and save time, keep your systems running smoothly.
Plan It Out
Losing data because you don’t have a backup and restore plan in place is not going to feel good. What will feel worse is the client trust you’ll lose. You should schedule the frequency of your backups to keep system and client data safe. By having the proper plan in place in case of a data breach or loss of data, you can maintain your business.
If you don’t have the capacity to plan, you need to find a managed services provider Atlanta companies use for backups.
Solve Any Integration Issues
Old systems don’t always work with the newest computer or software. Having a managed services provider in Atlanta or IT expert is handy for these kinds of problems. They will look for the best way to mitigate the situation.
Secure Your System
Protect your reputation and system by securing your network. VPNs are a good method to keep hackers and online snoopers out of your business, but constant vigilance is required.
Landon Technologies can provide you with the best solutions for your IT needs. Contact us if your system is in need of fixing.
Managed Services Provider Atlanta GA
Thanks to the fast speeds and quality of fiber cables, fiber-optic is quickly becoming internet connectivity’s gold standard for all sized businesses. Fiber providers clearly define their obligations and though upfront costs are higher, fiber is more durable and less expensive to maintain over time than copper cable.
Before you switch to fiber, you should be aware of the possible gotchas that providers don’t always disclose. Landon Technologies believes you should know what you’re getting beforehand so you aren’t caught off guard and can budget accordingly.
A managed service provider in Atlanta that provides internet is required to bring their lines no further than the Minimum Point of Entry (MPOE) in a building. It’s great if your server room is the MPOE, but if the MPOE is the telecommunications room of the entire building and is 10 stories up, or at the other end of the hallway, a demarcation extension will be needed. That costs extra.
If your company is inside a multi-tenant building, this is especially true. Even if you are the only occupant in the building, there’s a 50% chance you’ll need an extension.
There’s no guarantee a fiber circuit can be installed in the server room so budgeting for this cost either way is a good idea.
Factors of Demarcation Extension Price
There are a few things the cost of an extension depends on:
- The distance between the MPOE and the server room
- Obstructions to the server room
Distance less than 300 feet with few obstructions can be as little at $350 and anything over 300 feet can cost up to $1000.
If you have questions about fiber vs. copper cable for your business, Landon Technologies is happy to help you make technology work for you and the growth of your business.
The cloud offers small companies many benefits
You may have a boutique practice but it doesn’t mean you have to operate like one. The cloud offers small companies many benefits but one of the biggest is the opportunity to safeguard their businesses.
With the cloud, it is easier than ever to back up your data and recover in the event of a data breach or any other kind of disaster. Your data is safe and can be accessed whenever you need it, wherever you are.
Why invest in the cloud? Landon Technologies can think of a few good reasons.
Tape storage or hard drives have done a great job at storing data, but what happens if these things are destroyed or are unable to be accessed?
Natural disasters can wreak havoc on the physical location of your data. Fires, floods and hurricanes happen occasionally and can shut down a business for weeks or even months. The cloud allows you to continue working when your location has been compromised.
Using a managed IT services provider in Atlanta that offers cloud backup is the only way to ensure your data is always accessible.
Human Error & Other Causes of Data Loss
Data loss is often the result of human error, but hardware failure and hacks are also a threat. If your data is backed up on the cloud, ransomware doesn’t work. If your computer is infected with a virus because an employee didn’t update the software, the information is backed up.
Every Atlanta business can use the cloud and Landon Technologies can show you how. If you want your Atlanta business to compete with the top companies, using a dedicated and high quality managed IT services provider in Atlanta can help you step up your game.
Managed Services Provider in Atlanta
Texting may have taken over personal communication, but phone calls are still a part of the daily operation of most Atlanta businesses. Voice over Internet Protocol (VoIP) is one of the many IT services that can make life easier for every company.
Instead of landlines, VoIP is a system that works using the internet. Employees can use phones, tablets or computers to answer calls.
Still deciding whether you want your managed services provider in Atlanta to set up VoIP for your company? Considering these reasons may help with the decision.
Fewer missed calls
Missing important client calls is frustrating for you and the client and customers don’t like being on the other end of your voicemail. VoIP will transfer a call to your home phone or cell until you pick up.
This improves client satisfaction and means you can stop worrying about being away from the office.
Your managed services provider in Atlanta can seamlessly incorporate VoIP for all your business needs no matter where you are. Simple but innovative features like built-in apps can help you be productive anywhere and save time.
Restrict Phone Calls
Getting interrupted at the dinner table is not a part of the work life balance you thought you’d have. VoIP can limit calls after a time you specify. Work is important, but business technology that helps you live a better life outside of the office is critical.
Small businesses are always in need of cutting costs and saving money. Phone bills are on the rise but VoIP offers your company better features at a lower price.
The money you’ll save on the monthly phone bill can be used elsewhere.
Landon Technologies can help you transfer your office into a new phone system easily. Call us to see how else we can improve your company’s communication.
MSPs and the Onboarding Process
Managed service providers Atlanta business owners trust work hard at maintaining healthy relationships with their clients. Other MSPs may put on a good show but then cause nothing but headaches after they’ve won the contract.
Any provider worth your time will be able to effortlessly move you all the way from the discovery call to the service and management of their technology. By keeping you updated constantly about what to expect from each phase, you don’t have to assume or wonder what your provider is up to.
Is the relationship with your managed service provider going to last? Here are some things to look out for.
After winning your business, all notes, recommendations, hardware documentation and audit results should be reviewed by your project team. By being very detailed, a good company can help clients and employees avoid any surprises when onboarding starts.
You’ll know if internal updates did not occur between the sales and project teams.
Clients should meet with the project manager and any other leads who they will be closely working with. A review of services and the onboarding process should also take place during this time.
Project timelines and major milestones should be presented and discussed with you. This gives you a chance to add details that keep the project flowing as smoothly as possible.
If managed service providers in Atlanta are as good as they say, they’ll hold up to your company’s experts on the subject matter. Before a cutover occurs, employees that are familiar with applications used or key components that your business depends on should test it.
These are just a few ways an MSP can show you that they are serious about your business and can offer you the best. Landon Technologies is a committed IT partner to many Atlanta businesses. Get in touch to learn how we can help you.
Also serving the following surrounding locations: Acworth, Alpharetta, Atlanta, Buckhead, Cumming, Duluth, Dunwoody, Johns Creek, Kennesaw, Marietta, Milton, Roswell, Sandy Springs, Smyrna, Suwanee, Vinings and Woodstock GA too!